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Policy
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Notes - Terms - Policies
 
Please read the following carefully before ordering.
bulletShipping & Handling:
bulletDomestic (in the United States): If the shipping destination is in the US, we will charge shipping and handling charges according to the weight and service used to ship the product. At our discretion, products are shipped via UPS Ground (5-7 days in transit) or Priority Mail (3-4 days in transit). Please call 713-782-9041 for details.
bulletSales Tax: For shipping destinations in Texas, USA, sales tax at the rate of 8.25% will apply on the prices shown.
bulletReturn Policy:
bulletReturns must be shipped within 15 days from the original ship date marked on our invoice, which is included in the original shipment. This also applies to a return for an exchange.
bullet25% restocking fee will apply on all returns.
bulletAfter 15 days, only the manufacturer's warranty applies and no returns will be accepted.
bulletReturns must be 100% complete, in original packaging with the UPC or bar code intact. All components, manuals, registration card, invoice and accessories must be included. We reserve the right to refuse any return that does not meet these conditions.
bulletThe reason for return must be provided on the invoice. Note that the reason is required for feedback only and will not be used as justification for rejecting a return.
bulletShip returns to: HM International, 5645 Hillcroft Ste 203, Houston, TX 77036, USA.
bulletIn case of returns, credit will be issued after we receive and process your return. Note that freight charges incurred by us will not be credited.
bulletMoney Orders and Cashier's Checks: We accept these forms of payment. Please select the "Print" option during the ordering process to place orders.
bulletC.O.D: We do not accept C.O.D. orders.
bulletAvailability: Items in stock at the time of order will be shipped within 1 working day. Items not in stock will be shipped within 10 working days.
bulletYour credit card will not be charged until your order is shipped from our store.
bulletPrices are subject to change without notice. However, prices in effect at the time of placement of order only will be charged to your account.
 
Privacy Policy
 
All information gathered by HM International remains private and will never be sold or shared with anyone. All information submitted to HM International stays at HM International. Maintaining your privacy is critical to us.

Because HM International is an Internet retailer, security is also of utmost importance. We use the latest security methods and fraud detection techniques available to protect any and all information you give us. Because all credit card information transmitted online is encrypted in transit, it would be useless information, should it be intercepted. We will continue to implement improvements as often and quickly as possible.

We use your e-mail address to send a receipt/confirmation for your purchase from us or to communicate with you about issues pertaining to your order. Your telephone number is used only if we have a question about your order and need to reach you quickly.

Several sections of our site offer links to other sites. Although we make every effort to select sites that we feel might be of interest to our customers, we cannot guarantee your privacy when linking to one of these sites.

 
HM International, 5645 Hillcroft Suite 203, Houston, TX 77036, USA
Tel: (713) 782-9041 Fax: (713) 782-8123 E-mail:
sales@ventilatordistributor.com
Copyright © 2003-2004 HM International. All rights reserved.